Payment Policy – Glownovas

Effective Date: 05/13/2025

At Glownovas, we are committed to delivering a secure, transparent, and seamless payment experience. This policy outlines our accepted payment methods, billing protocols, security standards, and key responsibilities for all customer transactions. By completing a purchase on glownovas.xyz, you agree to the terms outlined below.

1. Accepted Payment Methods

We offer a wide range of secure payment options, all processed in USD ($) unless otherwise noted:

  • 💳 Credit & Debit Cards – Visa, MasterCard, American Express, Discover

  • 💼 Digital Wallets – PayPal, Apple Pay, Google Pay

  • 📆 Buy Now, Pay Later (BNPL) – Via trusted third-party providers

  • 🎁 Gift Cards & Store Credit – Applicable at checkout

  • 🏦 Bank Transfers – Available for bulk or special orders upon request

Each successful transaction generates an automated confirmation email for your records.

2. Secure Payment Processing

To protect your data, Glownovas uses industry-leading safeguards:

  • 🔒 SSL Encryption – Secures all checkout activity and personal data

  • ✅ PCI-DSS Compliance – Adheres to global payment security standards

  • 🛡️ Fraud Detection Systems – Monitors for suspicious transactions

  • 🔐 Tokenization Technology – Ensures card data is never stored on our servers

Note: Glownovas does not store any credit card details. All payments are handled via certified third-party processors.

3. Billing & Charges

Before confirming your order, a full cost breakdown is displayed:

  • Product subtotal

  • Applicable sales tax

  • Shipping fees

  • Discounts or promo codes applied

💡 Reminder: Ensure your billing information is correct. For any issues, contact info@glownovas.xyz immediately.

4. Currency & International Transactions

  • 🌍 All prices are listed in USD ($)

  • 🔁 International customers may incur bank conversion fees

  • 🕒 Processing times may vary based on your financial institution

We advise contacting your bank for questions related to currency exchange or international fees.

5. Payment Authorization & Confirmation

  • ✔ A confirmation email is sent after successful payment

  • ❌ Orders with declined payments will not be processed

  • 🔍 High-value orders may require additional verification for security

If you do not receive an order email within 30 minutes, please check your spam folder or reach out to us.

6. Failed or Declined Payments

Common reasons for declined payments:

  • ❌ Insufficient funds

  • ❌ Incorrect card details

  • ❌ Expired or restricted card

  • ❌ Bank-imposed transaction limits

To resolve issues:

  • ✔ Verify your card info

  • ✔ Contact your bank to approve the charge

  • ✔ Try another payment method or contact our team

7. Buy Now, Pay Later (BNPL) Options

We partner with select BNPL providers to offer flexible installments.

  • 📋 Eligibility & approval are handled by the BNPL provider

  • ⚠️ Late payments may incur interest or penalties

  • 🚫 Glownovas is not responsible for third-party BNPL terms

We recommend reviewing the BNPL provider’s policies before selecting this option at checkout.

8. Gift Cards & Store Credit

  • ✅ Gift cards and store credit are valid only at Glownovas

  • 🔑 Apply gift card codes during checkout

  • ⏳ Gift cards do not expire and cannot be redeemed for cash

  • 🧾 Store credit may be issued in cases of approved returns or promotions

For help applying your code, email info@glownovas.xyz.

9. Refunds & Chargebacks

All refunds follow our Refund & Return Policy.

  • 🔄 Refunds are processed to the original payment method within 7–10 business days

  • 🚫 Shipping fees are non-refundable unless due to Glownovas error

  • ❗ Fraudulent chargebacks may result in:

    • Account suspension

    • Investigation by our security team

    • Legal action, if warranted

We strongly encourage contacting us to resolve issues before disputing a charge with your bank.

10. Taxes, Duties & Import Fees

  • 🇺🇸 U.S. customers may be charged state sales tax based on their location

  • 🌐 International buyers are responsible for customs duties, VAT, or import taxes

  • 💰 These charges are not included in the checkout total and vary by country

Please check with your local customs authority before placing an international order.

11. Order Cancellations & Modifications

  • 🕒 Orders may be canceled or modified within 24 hours of placement

  • 📦 After processing, changes are no longer possible

  • 💸 Refunds for canceled orders are processed within 7–10 business days

For cancellations, email info@glownovas.xyz immediately with your order number.

12. Legal Compliance

We ensure our payment operations meet all applicable regulations:

  • 📌 Google AdSense Guidelines – Transparent advertising and billing

  • 📌 GDPR – EU customer data protection and payment security

  • 📌 CCPA – Clear payment disclosures for California residents

  • 📌 FTC Guidelines – Honest, lawful, and fair payment practices

13. Contact Us

For any questions or concerns regarding payment, reach out to:

📍 Address: 1213 Agriculture Lane, Jonesville, Indiana, United States
📞 Phone: 305-256-2264
📧 Email: info@glownovas.xyz
🌐 Website: https://glownovas.xyz

✨ Thank you for shopping with Glownovas — where premium fashion meets secure, flexible payment. 💫