Payment Policy – Glownovas
Effective Date: February 28, 2025
At Glownovas, we are committed to providing a secure, transparent, and seamless payment experience for our customers. This Payment Policy outlines the accepted payment methods, billing process, security measures, and other essential details regarding transactions. By making a purchase on our website, you agree to comply with the terms stated below.
1. Accepted Payment Methods
We offer multiple secure payment options to ensure convenience for our customers. All transactions are processed in USD ($) unless otherwise specified.
✔ Credit & Debit Cards – Visa, MasterCard, American Express, Discover
✔ Digital Payments – PayPal, Apple Pay, Google Pay
✔ Buy Now, Pay Later (BNPL) – Available through select providers
✔ Gift Cards & Store Credit – Redeemable during checkout
✔ Bank Transfers – Available for bulk orders upon request
All payments are processed instantly, and customers receive an order confirmation email upon successful transaction completion.
2. Secure Payment Processing
At Glownovas, we prioritize payment security to protect your financial data. Our website and payment gateways utilize:
✔ SSL Encryption – Protects all transactions and sensitive information.
✔ PCI-DSS Compliance – Ensures the highest security standards for payment processing.
✔ Fraud Detection Systems – Monitors transactions to prevent unauthorized activities.
✔ Tokenization Technology – Ensures that card details are never stored on our servers.
We do not store customer credit card details. All transactions are securely processed through trusted third-party payment gateways.
3. Billing & Charges
Before finalizing your purchase, you will see a detailed breakdown of charges, including:
✔ Product subtotal
✔ Applicable taxes (if required)
✔ Shipping fees (if applicable)
✔ Discounts, promo codes, or store credit applied
Customers are responsible for ensuring accurate billing details. If any discrepancies occur, please contact info@glownovas.xyz immediately.
4. Currency & International Transactions
✔ All prices are displayed in USD ($).
✔ International customers may incur currency conversion fees from their banks.
✔ Some international transactions may take additional processing time based on the financial institution.
If you are unsure about potential currency conversion charges, please check with your bank before completing a transaction.
5. Payment Authorization & Order Confirmation
✔ Once a payment is successfully processed, customers receive an order confirmation email.
✔ If a payment is declined, the order will not be processed, and the customer will be notified.
✔ Some orders may require additional verification due to security checks or high-value purchases.
If you do not receive an order confirmation email within 30 minutes, please check your spam folder or contact info@glownovas.xyz.
6. Failed or Declined Payments
A payment may be declined due to:
❌ Insufficient funds in the account.
❌ Incorrect card details entered.
❌ Expired or blocked credit/debit card.
❌ Bank-imposed spending limits or restrictions.
To resolve a declined transaction, please:
✔ Verify that your card details are correct.
✔ Contact your bank or payment provider to approve the transaction.
✔ Try using an alternative payment method.
If the issue persists, contact info@glownovas.xyz, and our support team will assist you.
7. Buy Now, Pay Later (BNPL) Options
For added flexibility, we offer Buy Now, Pay Later (BNPL) services through third-party providers. This allows customers to split their purchase into installments.
✔ Eligibility and installment plans are determined by the BNPL provider.
✔ Late payments may result in penalties or interest fees from the provider.
✔ Glownovas is not responsible for BNPL terms or agreements.
Customers should review the BNPL provider’s terms before selecting this payment method.
8. Gift Cards & Store Credit
✔ Gift cards and store credits are redeemable only on Glownovas.
✔ To use a gift card, enter the unique code at checkout.
✔ Gift cards do not expire and cannot be exchanged for cash.
✔ Store credit may be issued for approved returns or special promotions.
If you experience issues with redeeming a gift card or store credit, contact info@glownovas.xyz for assistance.
9. Refunds & Chargebacks
Refunds are processed in accordance with our Refund and Return Policy.
✔ Refunds are issued to the original payment method within 7-10 business days.
✔ Shipping fees are non-refundable unless the return is due to an error by Glownovas.
✔ Customers must request refunds within the allowed return window.
Unjustified chargebacks or fraudulent claims may result in:
❌ Account suspension or permanent ban from Glownovas.
❌ Investigation by our fraud prevention team.
❌ Legal action in severe cases.
If you experience a billing issue, we encourage customers to contact us first before disputing a charge with their bank.
10. Taxes, Duties & Import Fees
✔ U.S. customers may be charged state sales tax based on their location.
✔ International customers are responsible for any customs duties, VAT, or import taxes.
✔ These charges are not included in the purchase price and vary by country.
Customers should check local regulations regarding import taxes before placing an international order.
11. Order Cancellation & Modifications
✔ Customers may cancel or modify their order within 24 hours of placing it.
✔ Once an order is processed and shipped, cancellations are no longer possible.
✔ Refunds for canceled orders will be issued within 7-10 business days.
To request a cancellation or modification, email info@glownovas.xyz as soon as possible.
12. Compliance with Google AdSense & Consumer Protection Laws
Our Payment Policy complies with Google AdSense guidelines, ensuring transparent and secure payment practices. Additionally, we adhere to:
📌 General Data Protection Regulation (GDPR) – Protecting EU customers’ financial data.
📌 California Consumer Privacy Act (CCPA) – Providing clear payment terms for California residents.
📌 Federal Trade Commission (FTC) Regulations – Ensuring ethical and fair payment processing.
13. Contact Us
For any payment-related inquiries, please contact our customer support team:
📍 Address: 1213 Agriculture Lane, Jonesville, Indiana, United States
📞 Phone: 305-256-2264
📧 Email: info@glownovas.xyz
🌐 Website: https://glownovas.xyz/
✨ Thank you for choosing Glownovas – where premium fashion meets secure and seamless shopping. 💫