Terms and Conditions – Glownovas
Effective Date: February 28, 2025
Welcome to Glownovas. By accessing and using our website, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase or using our services. If you do not agree with any part of these terms, please refrain from using our website.
1. General Terms
These Terms and Conditions govern the use of Glownovas, including all purchases, transactions, and interactions with our website. We reserve the right to update, modify, or remove any part of these terms at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated terms.
2. User Eligibility & Account Registration
To use our website, you must be at least 18 years old or have parental/guardian consent. By creating an account, you agree to:
✔ Provide accurate and up-to-date information.
✔ Keep your login credentials confidential.
✔ Notify us immediately of any unauthorized account use.
We reserve the right to suspend or terminate accounts involved in fraudulent, misleading, or unauthorized activities.
3. Product Information & Availability
We strive to ensure that all product descriptions, images, and pricing are accurate and up to date. However, Glownovas cannot guarantee that all items will be available at all times.
✔ Prices are subject to change without prior notice.
✔ We reserve the right to correct errors or inaccuracies in product details.
✔ Some items may be limited edition, pre-order, or temporarily out of stock.
If an order is placed for an unavailable item, we will notify you immediately and offer a refund or alternative option.
4. Pricing & Payment
All transactions on Glownovas are processed in USD ($). By placing an order, you agree to pay the full amount, including applicable taxes, shipping fees, and duties (where required).
✔ Accepted payment methods: Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay.
✔ Secure Transactions: All payments are securely processed through encrypted payment gateways.
✔ Order Processing: Orders will not be processed until full payment is received.
We reserve the right to cancel any order if fraudulent activity is suspected or if there is an error in pricing.
5. Order Processing & Shipping
All orders are processed within 1-3 business days (excluding weekends and holidays). Shipping times vary based on destination and selected shipping method.
✔ Customers will receive an order confirmation and tracking number once the order is shipped.
✔ Shipping fees are non-refundable, except in cases of incorrect or defective items.
✔ International customers are responsible for any customs duties or import taxes.
We are not responsible for delivery delays caused by external factors such as customs clearance, weather conditions, or carrier issues.
For more details, visit our Shipping Policy.
6. Returns, Refunds & Exchanges
We accept returns and exchanges within 30 days of delivery. To qualify for a return:
✔ The item must be unused, unwashed, and in original condition.
✔ Proof of purchase must be provided.
✔ Certain items, such as final sale, customized products, and undergarments, are non-returnable.
For full details, please review our Refund and Return Policy.
7. Cancellations & Modifications
✔ Customers may cancel or modify their order within 24 hours of purchase.
✔ Once an order is processed and shipped, it cannot be canceled.
✔ Refunds for canceled orders will be issued within 7-10 business days.
8. Intellectual Property
All content, images, trademarks, and designs on Glownovas are the exclusive property of Glownovas and protected by intellectual property laws.
✔ Users may not copy, distribute, modify, or resell any content from our website without prior written permission.
✔ Unauthorized use of our intellectual property may result in legal action.
9. Prohibited Activities
By using Glownovas, you agree not to:
❌ Engage in fraudulent transactions or payment disputes.
❌ Post false, misleading, or defamatory reviews.
❌ Distribute harmful software, malware, or phishing attempts.
❌ Use our website for unlawful purposes.
Violation of these rules may result in account suspension, legal action, or permanent bans from our website.
10. Disclaimer of Liability
✔ Glownovas is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
✔ We do not guarantee that our website will be error-free or uninterrupted at all times.
✔ Customers agree that purchases are made at their own discretion and risk.
In no event shall Glownovas be liable for damages exceeding the total purchase amount of the order in question.
11. Privacy & Data Protection
We value customer privacy and handle personal data in accordance with our Privacy Policy.
✔ We do not sell or share personal information with third parties without consent.
✔ Customers may request data removal under GDPR and CCPA compliance.
12. Compliance with Google AdSense & Consumer Protection Laws
We adhere to Google AdSense policies and follow industry best practices for transparency and consumer protection. Additionally, we comply with:
📌 General Data Protection Regulation (GDPR) – Ensuring EU customers’ rights to privacy and data security.
📌 California Consumer Privacy Act (CCPA) – Offering clear policies and opt-out options for California residents.
📌 Federal Trade Commission (FTC) Regulations – Ensuring ethical and fair business practices.
13. Governing Law & Dispute Resolution
These Terms and Conditions are governed by the laws of the United States. Any disputes arising from the use of our website or transactions will be resolved through:
✔ Negotiation – We encourage direct communication for dispute resolution.
✔ Mediation or Arbitration – If an agreement cannot be reached, disputes may be settled through legal arbitration.
Customers agree that all disputes must be filed within one (1) year of the cause of action.
14. Contact Us
For any inquiries related to our Terms and Conditions, please contact:
📍 Address: 1213 Agriculture Lane, Jonesville, Indiana, United States
📞 Phone: 305-256-2264
📧 Email: info@glownovas.xyz
🌐 Website: https://glownovas.xyz/
✨ Thank you for shopping with Glownovas – where premium fashion meets excellence. 💫